When you first meet Richard you are blown away by his clarity and amazing energy. Having been involved in call centres since the age of 27, what Richard doesn’t know about empathy and having a downright good time in the workplace, is not worth knowing.
Don’t get me wrong, he’s no pushover as he competes with the likes of Amazon but at the same time he manages to keep 150 local people employed in this Caribbean paradise.
Welcome to the 66th episode of my podcast series that shines a light on how people have changed their lives and what was involved in getting themselves On Another Track!
Richard Blank, Costa Rica Call Center
David Wilson, BritCan Productions